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How can I fix a frozen pipe safely without causing damage?

The safest way to fix a frozen pipe is to shut off the water and have a licensed plumber thaw and repair it. We offer 24/7 emergency pipe repair in Roanoke and Rocky Mount. Our technicians diagnose the problem, explain your options before work begins, and repair burst sections or underground lines, including trenchless pipelining when appropriate.

Quick steps:

  • Turn off your home’s main water valve.
  • Open a nearby faucet to relieve pressure.
  • If you see leaks, avoid using the line and call us.

Updated: 2026-01-02


Need help in Rocky Mount, VA? Call (540) 234-2001 or book online.

"Within about an hour, a technician was at my home and fixed our pipe in minutes." — Kat C.

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