← All FAQs

Why Is My Heat Pump Running But Not Cooling Properly?

A heat pump that runs but doesn’t cool often has airflow or control issues. Common causes include a dirty filter, blocked outdoor coil, incorrect thermostat mode, iced-over coil, low refrigerant, or a failing reversing valve. Our NATE-certified techs can diagnose with advanced tools and provide a clear report of pressures, cleaning performed, adjustments made, and recommendations.

Quick checks:

  • Set thermostat to Cool and fan Auto.
  • Replace/clean filter.
  • Clear debris from the outdoor unit.

Updated: 2026-01-02 00:00:00

Need help in Roanoke, VA? Call (540) 234-2001 or book online.

"Ian was very knowledgeable, professional, and efficient." — Carolyn A.

Sources12

Source links open in a new tab.

Still Have Questions?

Our experienced team is here to answer your questions and help you find the right solution.

Call nowSchedule service